Confidentiality Policy

We are committed to maintaining the accuracy, confidentiality and security of your personal information ("Personal Information"). As part of this commitment, collection, use and disclosure of personal information are governed by our Confidentiality Policy. Our Confidentiality Policy is based on the values set forth in the Canadian Standards Association's Model Code for the Protection of Personal Information and the Canada's Personal Information Protection and Electronic Documents Act.

1. Introduction

We are responsible for keeping and protecting personal information at our disposal. We have designated a person or persons who are responsible for implementation of our Confidentiality Policy.

2. Purposes of identification

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services that we think you may be interested in. The purposes for which we collect Personal Information will be determined before or at the time the information is collected. In certain circumstances, the purposes for collecting information may be clear and consent may be implied, such as when your name, address and billing information is provided during the checkout.

3. Consent

The collection, use or disclosure of Personal Information requires related informing and consent of the person who provides it, except as required or permitted by law. Providing us with your Personal Information is always your choice. However, your choice not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use or disclosure of information as a precondition for providing a product or service, except to the extent necessary to provide the product or service.

4. Data collection limits

The Personal Information collected will be limited to what is necessary for the purposes we have determined. With your consent, we may collect Personal Information from you in person, over the phone, or by corresponding with you by mail or over the Internet.

5. Limitation of use, disclosure and storage

Personal information may be used or disclosed only for the purposes for which it was collected, unless otherwise agreed by you, or as required or permitted by law. Personal information will only be kept for the period of time necessary to fulfill the purpose for which we collected it, or as required by law. [If applicable, include a description of the parties with whom you may share such Personal Information].

6. Accuracy

Personal information will be kept as accurate, complete and up to date as is necessary to fulfill the purposes for which it will be used.

7. Protection of customer related data

Personal information will be protected with security measures appropriate to the level of information sensitivity. We take all reasonable precautions to protect your Personal Information from loss or any unauthorized use, access or disclosure.

8. Transparency

We will provide you with information about our policies and practices regarding the management of your Personal Information.

9. Customer access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information and will be provided with access to it. You can check the accuracy and completeness of your Personal Information and, if necessary, request that it be corrected. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if it is referenced by others or if there are legal, security or commercial property restrictions.

10. Handling customer complaints and suggestions

You can send any questions or inquiries regarding our Confidentiality Policy or our practices by contacting us at

Additional Information

Cookie files

A cookie file is a small computer file or a piece of information that can be stored on your computer's hard drive when you visit our websites. We may use cookies to improve the functionality of our site and, in some cases, to provide our visitors with a personalized online experience.

Cookies are widely used and most web browsers are initially set to automatically accept cookies. You can change your Internet browser settings so that your computer does not accept cookies or so that it notifies you when you receive a cookie so that you can refuse to accept it. However, please note that if you disable cookies, you may not get the optimal performance at our website.

Other websites

Our website may contain links to other third party websites that are not governed by this Confidentiality Policy. Despite the fact that we try to only link to sites with high privacy standards, our Confidentiality Policy will no longer apply once you leave our site. Besides, we are not responsible for the privacy practices applied by third party websites. Therefore, we encourage you to review the privacy statements of those sites to learn about how your information may be collected, used, shared and disclosed.